CRM Solutions

Contact Management

Store Customer information centrally

Track customer interactions and segment customers based on various criteria.

Customer Service Management (CSM)

Manage customer inquiries and support requests.

Tracking customer interactions and resolving issues efficiently. Providing a knowledge base or help center for self-service support.

Analytics and Reporting

Providing insights into customer behavior, sales performance, and marketing effectiveness.

Generate reports on key metrics. Identify trends and opportunities.

Sales Force Automation (SFA)

Automate sales tasks for efficiency.

Tracking sales pipelines and opportunities, including stages, probability, and expected close dates. Providing tools for sales forecasting and reporting.

Marketing Automation

Automating marketing campaigns, such as email marketing, social media, and content marketing.

Personalizing marketing messages based on customer preferences and behavior. Tracking marketing performance and measuring ROI.

CRM Solutions

CRM, or Customer Relationship Management, is a strategy and set of technologies used to manage interactions with customers and potential customers. It helps businesses build stronger relationships, improve customer satisfaction, and drive sales.

  1.  Improved Customer Satisfaction: Better understanding of customer needs and preferences leads to improved customer service and   satisfaction.
  2.  Increased Sales: Streamlined sales processes and effective lead management can drive sales growth.
  3.  Enhanced Customer Loyalty: Building strong relationships with customers can foster loyalty and repeat business.
  4.  Improved Efficiency: Automation of tasks can save time and resources.
  5.  Data-Driven Decision Making: CRM systems provide valuable data and analytics to support informed decision-making.

We’re a team of AI/ML innovators who are passionate about cutting-edge ideas, empowering enterprises with intelligent solutions, and crafting data-driven, user-centric experiences

Contact Us

  • Address :  1645 Ladys Mantle Way
                       Prosper Texas
                       75078
  • Phone    :  +1 425.900.44777
  • General Enquiries : info@tekhorizon.ai